{Infinite Loop} Begin;

This is a series of snippets from The Credit Union World, by Wendell Fountain, under the category Bank (new in this blog), discussing the challenges behind Credit Union Operations (chap. 13).

Branches–Bricks and Mortar

Most Credit Unions today, as well as other Financial Institutions, face the dilemma of whether or not to build a brick and mortar branch.

In the 1990s, the credit union literature was replete with articles about how the electronic boom was going to make physical branches obsolete — well that just hasn’t happened. Boards and managements wrung their hands in despair, what to do, they thought, because many members wanted a convenient, physical branch.

How have credit unions responded to this dichotomy? The answer is… in about as many ways as one can imagine.

Credit unions are building new branches, sharing branches, placing small facilities in grocery stores or other business which have…

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