Wikinomics

Rebooting the World

Are you ready for the new?

It’s coming

{Infinite Loop} Begin;

Macrowikinomics is the story of a world with two starkly contrasting realities. On the one hand, many of the institutions that have served us well for decades, even centuries, seem frozen and unable to move forward.

On the other hand, we see sparkling new possibilities as people with drive, passion and expertise take advantage of new web-based tools to get more involved in making the world more prosperous, just and sustainable. It’s a story of atrophy versus renewal, stagnation versus renaissance. And now every organization, and every team budding leader within them, must grapple with a profound choice: participating in reboot all the old models, approaches and structures or sit on the sidelines and risk institutional paralysis or even collapse.

We’re not talking about tinkering in the margins, but about reinventing and overhauling crumbling institutions and outmoded ways of working.  Inded, ……

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Luck

Luck is an event that meets three tests:

(1) some significant aspect of the event occurs largely or entirely independent  of the actions of the key actors in the enterprise ,

(2) the event has a potentially significant consequence (good or bad), and

(3) the event has some element of unpredictability.

Return on luck. Great by Choice, Collins and Hansen

Netflix stays in the picture

I have Netflix at home, my kids prefere it than cable television, as well as I prefere to get rid of commercial intervals. I basicaly watch kids content.The content is of good (average) quality, even though I think it have to get better, especially in the kids section. Over all, the price factor is really attractive, and the hardware independence is something very subtle and interesting.
The best part is to eliminate conventional broadcasters and their sponsors.

Long live to technology.

Ambition

“As soon as there is life there is danger”

–Ralph Waldo Emerson

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Buddha

“The law of the mind is relentless.

What you think, you create;

What you feel, you attract;

What you believe becomes reality. ”

Strongly believe in your dreams and they will happen. That’s the key for success.

Innovation is a matter of confidence, creativity, achievement and perseverance. All inner qualities.

Technology is a byproduct of imagination.

The reality we live is virtual, only the present time can be considered real.

Everything else is imagination or rememberance.

Keep dreaming, this is a virtual world.

More and more we are used to virtuality. This trend will grow infinitely, until humanity, the way we know it from the 20th century, won’t be anymore a valid reference.

buddha

Quality Services

The following text was extracted from the book “The Credit Union World”, by Wendell Fountain, emphasizing the significance of Quality in service provision and its basic components.

“High-quality member service is not difficult to deliver. It depends on the constraints which the employee has to operate within; those are usually imposed by management, and the attitude of the employee.

Attitude is one thing of which an employee has control. No one can take away a positive attitude; a person must be willing to give it up. If employees are taught and encouraged to follow the fundamentals, it is difficult to fall short in the member relationship management process. So much depends on training and the willingness of the trainee to internalize the significance of such a simple method. The better the training the more likely that service will be delivered properly. Members and other consumers have become so accustomed to mediocrity that excellent service is perceived to be exceptional, consumers get excited.

What credit unionists, at all levels, should want are excited members because of excellent service. Once excellent service becomes an embedded cultural process, members expect nothing less and that should be the goal of all credit union leaders and managers.

If credit unions just practice the fundamentals, by delivering excellent service, member relationship management should be a given.”

An interesting point presented in this very few lines. Basically, half the process is under influence of external factors, or physical constraints, and half is influenced by internal factors, mainly positive attitude.

I totally agree with it.

Given that a service is an intangible commodity, like computer software, what if we extrapolate this concept to software products and services?

A software program is like a living creature, it grows throw unpredictable paths while users interact with it, adding personal experience to the user interface. Some operations have to defend themselves from end-user “creativity” while others explore it as a potential value generator. So, the positive attitude might not be a matter of intelligence, sophistication or operational procedures, but also good and structured programming, well designed interfaces, rational layouts, communication and a few other nudges.

Software products has technological considerations like platform update or even structural upgrade of installed base– database, servers, networks, middleware, packages, clients, …,– as technology itself is a never ended product because Evolution never reach an end.

Add the fact that businesses are complex routines in most of the cases.
The divide to conquer approach doesn’t make thing easier, it only make things possible. For machines all things are mathematical operations, but for human intelligence, decode this assumptions in machine language is quite a challenge.

It might look that the comparison between quality service for the financial market and software products wasn’t so clear, but the point here is that complex things are derived from single activities, and this activities are basically a combination of physical constraints and positive attitude, for the best cases.

credunworld

Words from a genius, Da Vinci lived from 1452 to 1519. Most of his art and inventions were long ahead of his time, as well as his words.

{Infinite Loop} Begin;

“Life is pretty simple: You do some stuff.

Most fails. Some works.

You do more of what works. If it works big, others quickly copy it.

Then you do something else.

The trick is the doing something else.”

— Leonardo da Vinci

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Intellingence Insertion

There is a very different set of skills used by people when writing than skills used when programming computers; the narrative, the discourse, sequences, scenes created when writing about anything are derived from a structured intelligence.When programming we’re in fact driving hardware trough different situations. Software is very specialized intelligence applied to objective situations, deriving with circumstances to take optimal decisions.

Rational perspective, reductionism, no subjective experience considered.

But with a bit of time, humanity will give raise to intelligence insertion in very singular aspects of life, giving the old time called “hardware”, machines, a sentimental aspect, able to offer a unique experience in terms of personal, sentimental and financial  returns.

When telling a story or listening to one, you’re interacting with some sort of knowledge, and independent if purposeful or not, propagating a message. From a modern perspective, the 21st century citizen cannot resume an event labeled a “message” in a one dimension, flat experience, resumed by the one line sender-receiver model; all the individual experience is relevant, from behavior to genes, from time to platform to circumstances, people are exposed to personal limitations, what makes the decision process restricted, when in fact regular problems are easy to solve and have optimal choices for long term benefit.

Long term and benefit are both questionable. Indeed, a configuration problem.

Software intelligence is similar to decision making, take chances, choose among options and set the information when seeking answers to most known problems.

Don’t think its new.

New is in the insertion of artificial intelligence in the life of a Digital Native.

The possibility of solving more complex problems in less time with ease and convenience.

Once again, think about the story telling, the writing skills used to create and propagate intelligence through time is human craft, as well as a school sheet, a poem, a computer virus and artificial intelligence that can develop more artificial intelligence, and has to be considered from the perspective of the 21st century Digital Native, and from that point beyond.

Remember this people are, by the year 2013, 15 years the most, and are still shaping the society they will live influenced by the opinions and obviously the consequences of the 20th century mindset. But they will prevail.

They will rise and give birth to absolutely new trends, discover alternative paths as well as new subjects that will shape the new society, the digital era. Total disruption. It has always been like that. Which is your side?

Do you understand the social networks and the new forms of expression, opinion, behavior and ethics?

Do you understand of what a smartphone is capable of in terms of computing power?

Did you ever joined  a virtual community?

Can you deal with change every day? Are you used to it?

Have you ever needed an eye surgery or MIS (Minimal Invasive Surgery) procedure?

Do you have software program speeding your brain?

Do you consider a radical change in the treatment of diseases, living habits and longevity?

Not that fast, not that radical maybe, but you have the choice to learn, the choice to adapt, the option to understand the born of a new society from its very beginning, the second decade of the digital era.

You are living the very beginning of the Digital Revolution.

Welcome to the new.

Exponential

“We’ve gone from billions of years for the first steps of biological evolution (RNA) to the fast pace of technological evolution today.

The World Wide Web  emerged in only a few years, distinctly faster than say, the Cambrian explosion.

These phenomena are all part of the same evolutionary process, wich started out slowly, is now going relatively quickly, and withing a few decades will go astonishingly fast.”

Ray Kurzweil, The Singularity is near

ExponentialCurve

The Biological Path

“Two billion years ago, our ancestors were microbes; half-billion years ago, fish; a hundred million years ago, something like mice; ten million years ago, arboreal apes; and a million years ago, proto-humans puzzling out the taming of fire. Our evolutionary lineage is marked by mastery of change. In our times, the pace is quickening.”

–Carl Sagan

This supports the theory of Accelerating Returns proposed in Ray Kurzweil’s view of the Singularity.